Frequently Asked Question
1. Please check your spam and junk folder.
2. Sometimes random email providers will randomly blacklist our email server. If that is the case, then we are unable to deliver you the confirmation email. In that case you need to use a different email provider.
History of email providers, that are blocking emails from qgiscloud.com
2025-12-08 : the enerparc.com MX is refusing emails for sonnentiefbau.de. enerparc.com has been contacted.
2025-11-23 : neuf.fr seems to be treating registration emails as spam
2025-10-16 : evolutionmining.com which is using sophos.com for email reception is refusing to communicate with out mail server. See entry from 2024-09-20 below.
2025-06-20 : sanpedrosula.hn which is using sophos.com for email reception is
intermittently refusing to communicate with out mail server. See entry from 2024-09-20
below.
2025-06-05 : nospamproxy.com that is used by @ap2e.durag.com seems to be treating registration emails as spam
2023-05-27 : @terra.com.br is refusing to deliver the registration confirmation email to its users.
2025-04-29 : nospamproxy.com that is used by @prokon.net seems to be treating registration emails as spam
2025-03-13 : @icloud.com and @me.com have taken us off their blacklist
2025-03-12 : @icloud.com and @me.com : contacting them.
2025-01-03 : @icloud.com and @me.com is refusing to deliver the registration confirmation email to its users.
2024-09-20 : Sophos is is refusing to deliver the registration confirmation email to users of various domains. Some domains have been contacted. There seems to be no contact at Sophos we could reach. The procedure to contact Sophos seems to be designed on purpose to be so involved and painful so that they do not have to talk to people.
2023-07-04 : @srf.fr is refusing to deliver the registration confirmation email to its users. They have been contacted.
2023-07-02 : @gfa-group.de is refusing to deliver the registration confirmation email to its users. They have been contacted.
2023-07-21 : @outlook.com, @outlook.es, @outlook.pt, @hotmail.com, @hotmail.ch, @hotmail.co.uk, @hotmail.fr, @live.com seem to have taken us off their blacklist
2023-06-26 : @iem.com is refusing to deliver the registration confirmation email to its users. But probably the problem is mimecast.com who are the ones that process their incoming email. They have been contacted.
2023-06-01 : @outlook.com, @outlook.es, @outlook.pt, @hotmail.com, @hotmail.ch, @hotmail.co.uk, @hotmail.fr, @live.com are blocking emails from qgiscloud.com
2023-05-25 : @hotmail.com and @live.com have (silently (?!?)) taken us off their blacklist
2023-05-22 : @hotmail.com and @live.com have blocked us
2023-01-04 : AT&T has taken us off their blacklist
2022-12-23 : AT&T with all its subdomains is blacklisting our mail server:
- @ameritech.net
- @att.net
- @bellsouth.net
- @flash.net
- @nvbell.net
- @pacbell.net
- @prodigy.net
- @sbcglobal.net
- @snet.net
- @swbell.net
- @wans.net