Frequently Asked Question

I didn't get the confirmation email.
Last Updated 22 days ago

1. Please check your spam and junk folder.

2. Sometimes random email providers will randomly blacklist our email server. If that is the case, then we are unable to deliver you the confirmation email. In that case you need to use a different email provider.

History of email providers, that are blocking emails from qgiscloud.com

2025-03-13 : @icloud.com and @me.com have taken us off their blacklist

2025-03-12 : @icloud.com and @me.com : contacting them.

2025-01-03 : @icloud.com and @me.com is refusing to deliver the registration confirmation email to its users.

2024-09-20 : Sophos is is refusing to deliver the registration confirmation email to users of various domains. Some domains have been contacted. There seems to be no contact at Sophos we could reach. The procedure to contact Sophos seems to be designed on purpose to be so involved and painful so that they do not have to talk to people.

2023-07-04 : @srf.fr is refusing to deliver the registration confirmation email to its users. They have been contacted.

2023-07-02 : @gfa-group.de is refusing to deliver the registration confirmation email to its users. They have been contacted.

2023-07-21 : @outlook.com, @outlook.es, @outlook.pt, @hotmail.com, @hotmail.ch, @hotmail.co.uk, @hotmail.fr, @live.com seem to have taken us off their blacklist

2023-06-26 : @iem.com is refusing to deliver the registration confirmation email to its users. But probably the problem is mimecast.com who are the ones that process their incoming email. They have been contacted.

2023-06-01 : @outlook.com, @outlook.es, @outlook.pt, @hotmail.com, @hotmail.ch, @hotmail.co.uk, @hotmail.fr, @live.com are blocking emails from qgiscloud.com

2023-05-25 : @hotmail.com and @live.com have (silently (?!?)) taken us off their blacklist

2023-05-22 : @hotmail.com and @live.com have blocked us

2023-01-04 : AT&T has taken us off their blacklist

2022-12-23 : AT&T with all its subdomains is blacklisting our mail server:

  • @ameritech.net
  • @att.net
  • @bellsouth.net
  • @flash.net
  • @nvbell.net
  • @pacbell.net
  • @prodigy.net
  • @sbcglobal.net
  • @snet.net
  • @swbell.net
  • @wans.net

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