Frequently Asked Question

I didn't get the confirmation email.
Last Updated 9 months ago

1. Please check your spam and junk folder.

2. Sometimes random email providers will randomly blacklist our email server. If that is the case, then we are unable to deliver you the confirmation email. In that case you need to use a different email provider.

2023-07-04 : @srf.fr is refusing to deliver the registration confirmation email to its users. They have been contacted.

2023-07-02 : @gfa-group.de is refusing to deliver the registration confirmation email to its users. They have been contacted.

2023-07-21 : @outlook.com, @outlook.es, @outlook.pt, @hotmail.com, @hotmail.ch, @hotmail.co.uk, @hotmail.fr, @live.com seem to have taken us off their blacklist

2023-06-26 : @iem.com is refusing to deliver the registration confirmation email to its users. But probably the problem is mimecast.com who are the ones that process their incoming email. They have been contacted.

2023-06-01 : @outlook.com, @outlook.es, @outlook.pt, @hotmail.com, @hotmail.ch, @hotmail.co.uk, @hotmail.fr, @live.com are blocking emails from qgiscloud.com

2023-05-25 : @hotmail.com and @live.com have (silently (?!?)) taken us off their blacklist

2023-05-22 : @hotmail.com and @live.com have blocked us

2023-01-04 : AT&T has taken us off their blacklist

2022-12-23 : AT&T with all its subdomains is blacklisting our mail server:

  • @ameritech.net
  • @att.net
  • @bellsouth.net
  • @flash.net
  • @nvbell.net
  • @pacbell.net
  • @prodigy.net
  • @sbcglobal.net
  • @snet.net
  • @swbell.net
  • @wans.net

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